Require Additional DFF Segments In Field Service Additional Debrief Line Info

(Doc ID 2259605.1)

Last updated on MAY 02, 2017

Applies to:

Oracle Field Service - Version 12.2.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.3 version, Debrief / Field Service Report

ACTUAL BEHAVIOR
---------------
All of the segments are currently being utilized to record the event codes and 3 other pieces of info.

EXPECTED BEHAVIOR
-----------------------
Require additional segments in the Field Service Additional Debrief Line Info DFF to record unit downtime codes.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
Field Service - DDF


Changes

 

Cause

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