Performance Issue When Creating Return Order By Copying From Existing Sales Order
(Doc ID 2259791.1)
Last updated on MARCH 07, 2019
Applies to:Oracle Order Management - Version 12.2 and later
Information in this document applies to any platform.
Find performance issue when Copying an existing Sales Order to create a Return Order (RMA)
System takes 7 to 20 minutes to complete this copy action.
Performance trace for the copy shows the most expensive sql is
SELECT U.LOT_NUMBER, ABS(SUM(U.TRANSACTION_QUANTITY)) TRANSACTION_QUANTITY,
MTL_TRANSACTION_LOT_NUMBERS U, MTL_LOT_NUMBERS L, MTL_MATERIAL_TRANSACTIONS
M WHERE M.TRANSACTION_ID = U.TRANSACTION_ID AND U.INVENTORY_ITEM_ID = :B1
AND M.TRANSACTION_SOURCE_TYPE_ID = 2 AND M.TRX_SOURCE_LINE_ID = :B3 AND
M.ORGANIZATION_ID = :B2 AND M.INVENTORY_ITEM_ID = :B1 AND U.ORGANIZATION_ID=
L.ORGANIZATION_ID AND U.INVENTORY_ITEM_ID=L.INVENTORY_ITEM_ID AND
U.LOT_NUMBER = L.LOT_NUMBER GROUP BY U.LOT_NUMBER
Apps upgrade done from 12.1.3 to 12.2.4
db upgrade from 126.96.36.199 to 188.8.131.52
The issue can be reproduced at will with the following steps:
1. Create a Sales Order and book it and progress this till Shipping
2. Query this Sales Order in Order Organizer
3. Do a Actions > Copy
4. Change the New Order Type to an RMA Order type and enter the reason code.
5. Click on Ok
6. Order Copy process takes 7 to 20 minutes to copy completely to the RMA.
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