Cannot Open The Instance Configuration Page Using The "View Configuration" Button On A Repair Order (Doc ID 2260131.1)

Last updated on MAY 04, 2017

Applies to:

Oracle Depot Repair - Version 11.5.10.2 and later
Information in this document applies to any platform.

Symptoms

On : 11.5.10.2 version, Repair Execution

When attempting to open the IB Instance configuration page from the repair order form using "view configuration" button in the details tab, the following error occurs.

ERROR
-----------------------
Invalid Responsibility Specified
Contact system administrator if the error persists.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
-Open RO,
-Select the details tab
-Click the view configuration button
( This should open the IB HTML page with the instance configuration page)



Changes

 

Cause

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