Unable to Cancel Invoice with Tax Error Due to System Failed to Generate Correct Reversals (Doc ID 2260417.1)

Last updated on MAY 01, 2017

Applies to:

Oracle Payables - Version 12.0.0 to 12.1.3 [Release 12.0 to 12.1]
Information in this document applies to any platform.

Symptoms

An invoice has a tax error and cannot be cancelled. When attempting to cancel an invoice, a pop up window appears stating to redo the cancel/discard process with FND Debug Log turned on and to log a SR.

The APList of the invoice shows tax distributions records with NULL line numbers.

The master GDF script identifies data corruption signature ID 171: Tax distributions which have a null invoice_line_number.


STEPS
-----------------------
Try to cancel the invoice:
1. Query Invoice in Invoice Workbench
2. Click on [Actions]
3. Select/Check "Cancel" and [OK]
4. Pop up Note window appears with the following message

Note:
Please redo cancel/discard with fndlog on and log a SR to
resolve the issue, as system has failed to generate correct
reversals for following distributions : (REASON= ,42656770)  

 

 

Cause

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