R12: AP: Unable to Cancel Invoice with Tax Error Due to System Failed to Generate Correct Reversals
(Doc ID 2260417.1)
Last updated on DECEMBER 10, 2024
Applies to:
Oracle Payables - Version 12.0.0 to 12.1.3 [Release 12.0 to 12.1]Information in this document applies to any platform.
Symptoms
An invoice has a tax error and cannot be cancelled.
When attempting to cancel an invoice, a pop up window appears stating to redo the cancel/discard process with FND Debug Log turned on and to log a SR.
The Invoice Analyzer of the invoice shows tax distributions records with NULL line numbers.
The Master GDF Analyzer identifies data corruption signature ID 171: Tax distributions which have a null invoice_line_number.
Steps to reproduce - Try to cancel the invoice:
- Log into Oracle Applications using a Payables responsiblity
- Open the Invoice Workbench
(N) Invoice > Entry > Invoices - Query Invoice in Invoice Workbench
- Click on [Actions]
- Select/Check "Cancel" and [OK]
- A pop up Note window appears with the following message
Note: Please redo cancel/discard with fndlog on and log a SR to resolve the issue, as system has failed to generate correct reversals for following distributions : (REASON= ,42656770)
Instead of trying to cancel the invoice, If the invoice is paid and user tries to Create Accounting for the payment; two(2) extra Liability lines are generated with No GL Account (CCID) and the following error is listed:
Cause
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In this Document
Symptoms |
Cause |
Solution |
CODE-FIX |
DATA-FIX |
References |