Error Logging Into Mobile App through DMZ (Doc ID 2260434.1)

Last updated on MAY 25, 2017

Applies to:

Oracle Time and Labor - Version 12.2.5 and later
Information in this document applies to any platform.

Symptoms

Problem Statement:
When attempting to log into Mobile Timecard App through the DMZ, the following error occurs.

ERROR
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"Server returned an unexpected error."

 
Steps to Reproduce:
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The issue can be reproduced at will with the following steps:
1. From the iPhone or Android app, login to the mobile timecard app
2. Receive this error and returns user to login screen
3. Login again and app is frozen



Cause

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