Participation Process: Temporal Is Not Detecting LOS With New Plan

(Doc ID 2260957.1)

Last updated on MAY 22, 2017

Applies to:

Oracle Advanced Benefits - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version,

ACTUAL BEHAVIOR
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After ending a plan and creating a new one with a future date, temporal life events is not detecting LOS life event for all eligible employees starting with the new plan start date.

EXPECTED BEHAVIOR
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Expect that temporal life events should get detected for the new plan

STEPS
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The issue can be reproduced at will with the following steps:
1. Using HRMS Manager responsibility
    > Navigate to Process and Reports
2. Run process "Participation process: Temporal"
    - Observe that No life event is getting detected

Cause

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