Mobile Field Service Does Not Default A Service Activity Code For Expense Debrief Lines (Doc ID 2261066.1)

Last updated on MAY 01, 2017

Applies to:

Oracle Mobile Field Service - Version 12.1.3 to 12.1.3 [Release 12.1]
Information in this document applies to any platform.

Symptoms

On : 12.1.3


ACTUAL BEHAVIOR
---------------
The expense Service Activity Code (SAC) does not default a value based on profile 'CSF: Default service activity code for expense'

EXPECTED BEHAVIOR
-----------------------
The expectation is that the SAC would default for expense lines.  The SAC does default for labor and material lines,

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Set profile 'CSF: Default service activity code for expense'
2. Login to MFS MP app
3. Create an expense debrief line. The SAC picks a random value, not the value from the profile.

Changes

 

Cause

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