The Mobile Field Service Multi Platform App Hangs When Creating A Parts Order (Doc ID 2261119.1)

Last updated on MAY 22, 2017

Applies to:

Oracle Mobile Field Service - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Mobile API


After applying patch 25831252R12.CSM.B_R12 the MFS application hangs when creating a parts order.



STEPS
-----------------------
The issue can be reproduced at will with the following steps:
Apply patch 25831252_R12.CSM.B_R12

1. Login to the MFS Multi platform app.
2. Click on Parts Order Tab
3. Click on Add Order
4. Enter the item from the LOV.
5. Click Yes to save offline.
6. Part Order continues to spin for several minutes


Cause

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