ONT Full Load Graph Fails in ENDECA V7:ORG.APACHE.AXIS2.AXISFAULT: READ TIMED OUT (Doc ID 2261271.1)

Last updated on MAY 02, 2017

Applies to:

Oracle Order Management - Version 12.2.6 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.6 version/Endeca V7

Find the full load graph fails for Order Management (ONT) with
the following error

ERROR

 Component [Extract and Load DFF Data:EXTRACT_AND_LOAD_DFF_DATA] finished with status ERROR. (In0: 1 recs)
 Execution of graph './graph/DFF_ExtractDFFData.grf' failed!
 Phase 2 post-execution failed.
 Component [Merge DFF records to DD:MERGE_DFF_RECORDS_TO_DD] post-execution failed.
 Failed with the following RemoteException:
 org.apache.axis2.AxisFault: Read timed out

 

The error shows when the Full Load is run for huge number of days , profile OM: Days for Endeca Full Data Load is set to 90.

But when the number of days is reduced , the graph completes successfully.


STEPS

The issue can be reproduced at will with the following steps:
Run the full load graph for ONT


Changes

 

Cause

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