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OMFS App Creates Unassigned Task Without Any Popup Or Confirmation Message (Doc ID 2261304.1)

Last updated on MAY 19, 2020

Applies to:

Oracle Mobile Field Service - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
In OMFS App (Oracle Mobile Field Service Mulltiplatform app for Desktop), When a new task is getting created for another technician (Unassigned Task) then no confirmation or popup message displayed.

EXPECTED BEHAVIOR
A confirmation message or popup message should display in OMFS app when a new unassigned task get created.

STEPS
1. Login the OMFS app and select a task.
2. Goto Action and click on Create Task.
3. Enter the details and click on Save.
4. A popup message display for a confirmation "Do you want to assign this task to yourself ?", Select the option No.
5. It creates a unassigned task but no popup or confirmation message display for newly created task.

Cause

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In this Document
Symptoms
Cause
Solution
References


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