20001: Non-ORACLE exception Error on Final Approver for Appraisal

(Doc ID 2261428.1)

Last updated on MAY 02, 2017

Applies to:

Oracle Performance Management - Version 12.2.5 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.5 RUP8

When attempting to approve appraisal
the following error occurs.

ERROR
-----------------------
The changes were not applied because change_appr_status log=Success^&&apply_to_personal_profile log=&&update_train_component_status log=&&create_event log
=2 - Exceeds Expectations^13-APR-17^Success^&&error is= -20001: non-ORACLE exception


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login manager self-service and submit the appraisal to final approver.
2. Login as final approver and approved the appraisal
3. After 5 minutes click on the notification again -> Error can be seen


Cause

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