20001: Non-ORACLE exception Error on Final Approver for Appraisal

(Doc ID 2261428.1)

Last updated on MAY 02, 2017

Applies to:

Oracle Performance Management - Version 12.2.5 and later
Information in this document applies to any platform.


On : 12.2.5 RUP8

When attempting to approve appraisal
the following error occurs.

The changes were not applied because change_appr_status log=Success^&&apply_to_personal_profile log=&&update_train_component_status log=&&create_event log
=2 - Exceeds Expectations^13-APR-17^Success^&&error is= -20001: non-ORACLE exception

The issue can be reproduced at will with the following steps:
1. Login manager self-service and submit the appraisal to final approver.
2. Login as final approver and approved the appraisal
3. After 5 minutes click on the notification again -> Error can be seen


Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms