Tax Calculation Error:The System Could Not Determine A Valid Recovery Rate On PO Approval
(Doc ID 2261859.1)
Last updated on MARCH 02, 2023
Applies to:
Oracle Purchasing - Version 12.2.5 and laterInformation in this document applies to any platform.
Symptoms
On : 12.2.5 version, Purchase Order
When we are submitting the migrated purchase order for approval, we are getting the following error
On the manual order it is working fine, its happening only on migrated purchase orders
ERROR
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Tax Calculation : The system could not determine a valid Recovery Rate for the Tax Regime XXXX, Content Owner XXXXX, Tax GB VAT, Recovery Type XXXXXXX and Recovery Rate Code XXXXXXXXXXXXX. Please contact your Tax Administrator to ensure that a valid Recovery Rate is defined for this Regime, Content Owner, Tax, Recovery Type and Recovery Rate Code
STEPS
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The issue can be reproduced at will with the following steps:
1. Log into EBS > Purchasing Responsibility
2. Go to Purchase Order form and query specific PO
3. Submit for approval
BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot calculate tax of migrated PO
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |