Performance Issue with Benefits Confirmation and Summary Taking 24 Hours for 1 Employee

(Doc ID 2262092.1)

Last updated on MAY 03, 2017

Applies to:

Oracle Advanced Benefits - Version 12.1 HRMS RUP8 and later
Information in this document applies to any platform.


When submitting the Benefits Reports Wrapper Process > Benefits Confirmation and Summary Report for one employee, the process takes over 24 hours to complete.

Expect the process to complete in minutes or less for one employee.

The issue can be reproduced at will with the following steps:
1. Go to responsibility US Super HRMS Manager.
2. Navigate to Processes and Reports > Submit Processes and Reports > Single Request.
3. Select Request Name "Benefits Reports Wrapper Process".
4. Enter the below parameters:
-Report Name: Benefits Confirmation and Summary Report
-Effective Date: -Person:


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