A ChRM Claim With A Line With An Item For Qty 0 EACH Is Settled As A RMA And Only Errors Out In OM

(Doc ID 2262726.1)

Last updated on MAY 05, 2017

Applies to:

Oracle Trade Management - Version 12.1.3 and later
Information in this document applies to any platform.


Trade Mgmt claim is created with 2 lines, first line has quantity and amount
and the 2nd line has 0 quantity and 0 amount.  User settles claim as RMA.
User goes to Sales order in order mgmt, clicks on Book order and receives
error message.

Ordered Quantity is required on a booked order line.

Trade Mgmt should already show an error when the claim is kicked off for
approval stating one line has 0 quantity.




Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms