Error Java.lang.ClassCastException When Opening Email From Queue/Inbox

(Doc ID 2263040.1)

Last updated on MAY 09, 2017

Applies to:

Oracle Email Center - Version 12.2.5 and later
Information in this document applies to any platform.


When attempting to view emails, the following error occurs.

java.lang.ClassCastException: javax.mail.internet.MimeMessage cannot be cast to javax.mail.internet.MimeBodyPart

1. Navigate to (R) Email center supervisor -> Email Center Supervisor Console -> Supervisor -> Account -> Messages -> Queue
2. Try to open the email, get the above mentioned exception.


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