Unable To Perform E-signature For Misc Receipt Transaction -- "The e-signature process has been terminated" "The online e-signature process was not completed" (Doc ID 2263389.1)

Last updated on MAY 08, 2017

Applies to:

Oracle Inventory Management - Version 12.1.3 and later
Oracle Product Hub - Version 12.1.3 and later
Information in this document applies to any platform.


Why can't you perform E-signature signing for Misc Receipt transaction even when the E-signature window pop up?

You have done all the setup correctly. After seeing this message:


Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms