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Why is the 'Claim Investigation' field enabled under GL Accounts in Receipt Method Banks form? (Doc ID 2263559.1)

Last updated on DECEMBER 03, 2019

Applies to:

Oracle Receivables - Version 12.1.3 and later
Information in this document applies to any platform.


Recently implemented Channel Rebate module.
After implementation, found that the 'Claim Investigation' field is now available for use in AR Receipts setup.

Navigation used:

Setup > Receipts > Receipt Classes

a. For the Receipt Method assigned, click on 'Bank Accounts'

b. See under the GL Account tab there is a field enabled for 'Claim Investigation'

Why is this field available for use when AR Deductions Settlement/Claims functionality is not being used?
User does not need the 'Claim Investigation' field in AR Remittance Banks form.


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