Attribute16 or Higher Is Not Getting Updated for Seeded Contracts Screen (Doc ID 2263840.1)

Last updated on MAY 09, 2017

Applies to:

Oracle Service Contracts - Version 12.2.4 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.4 version, Setup or Administration Bugs

ACTUAL BEHAVIOR
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We enabled attribue16 and updated the value for the same for all contracts.
When we open the contract in seeded screen and make any update to it, it blanks out attribute16 on save. Also if we try to update this value from seeded screen this is not saved to backend tables.


STEPS
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The issue can be reproduced at will with the following steps:
1. Go to Contracts manager -> Open a contract -> Update attribute16 for service contract -> It is not updated in backend tables


Cause

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