Collections Form Shows Duplicate Transaction Activities When Selecting All Operating Units (Doc ID 2263963.1)

Last updated on MAY 10, 2017

Applies to:

Oracle Advanced Collections - Version 12.2.4 and later
Information in this document applies to any platform.

Symptoms

When viewing the Activities on an invoice, the activity lines are duplicated, once for each OU, if the Operating Unit field is set to 'All' in the Collections header.

If there are four OU's in the Operating Unit list of value, the activity will show four times.  If a specific OU is selected, the Activity shows only once.

 


Steps to Reproduce:

Responsibility: Collections Agent
Navigation
: Collections

  1. From the Transaction tab, right click on an Invoice and choose 'View Activities'

Cause

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