Change Management Workflow Promote Issue Does Not Refresh Page (Doc ID 2263979.1)

Last updated on MAY 09, 2017

Applies to:

Oracle Product Hub - Version 12.2.5 and later
Information in this document applies to any platform.

Symptoms

Actual Behavior

After upgrading to 12.2.5, Change Management does not honor the status that's selected in the Promote screen pull-down menu.
 

Expected Behavior

Customer expects Change Management to honor the selected status that's selected in the Promote screen pull-down menu.

Steps

The issue can be reproduced at will with the following steps:1. Navigate: Development Manager >
1. Navigate: Development Manager > Change Management > Change Simple Search > Query for Change Order
2. On the Change Management page, click to open the Workflow sub-tab
3. In the Promote screen, select the to Promote from Open to Approval Status
4. Apply
5. The form does not refresh and still shows the change order in the Open Status

Cause

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