Error Message "Invalid Email Address" When Recipients Email Address Ends with ".tech"

(Doc ID 2264029.1)

Last updated on JULY 26, 2017

Applies to:

Oracle Email Center - Version 12.2.5 and later
Information in this document applies to any platform.


When trying to send a reply email to", but when clicking on "Go", in order to send the message, error comes up: Invalid Email Address, please try again.

Same misbehaviour, when clicking on the "List" in order to associate message to customer contact.

Suspect: This is caused, because email address ends with ".tech".

Invalid Email address Please try again

The issue can be reproduced at will with the following steps:
[R] Email Center Agent
[N] Navigate to Agent Inbox and Resolve email whose reply contains




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