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Field Service: Error When Launching the Dispatch Center Form: APP-CSF-223257 Error in plan.refresh_planboard ORA-060502 ORA-06512 APPS.CSF_PLANBOARD_TASKS (Doc ID 2265079.1)

Last updated on JANUARY 11, 2019

Applies to:

Oracle Field Service - Version 12.1.3 and later
Information in this document applies to any platform.
CSFDCMAI - Field Service Dispatch Center

Symptoms

Some users are receiving an error when attempting to launch the Dispatch Center form.

Error:

APP-CSF-223257: Error in Plan Refresh_Plan Board
ORA-06502: PL/SQL numeric or value error
ORA-06512: at "APPS.CSF_PLANBOARD_TASKS", line 939


Steps:

(R) Field Service
(N) Open the Dispatch Center


Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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