Unable to Reduce Service Line Payment Periods (Doc ID 2265082.1)

Last updated on MAY 11, 2017

Applies to:

Oracle Lease and Finance Management - Version 12.2.5 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.5 version, Lease Authoring

When attempting to reduce/update Service Line Payment periods, the following error occurs.

ERROR
-----------------------
Sub-Line payments can not be updated. If you need to update values, you must do it at the service line level.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Book a contract with Service for 36 months. Create Service payment structure 36 periods $100.
2. After few months, create a revision
3. Go to service payment lines and reduce 36 periods to 18 periods
or
4. Add additional row and update the payment amount for first 18 periods to $100 and next 18 periods to $120



Changes

 

Cause

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