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Unable to Reduce Service Line Payment Periods (Doc ID 2265082.1)

Last updated on APRIL 23, 2018

Applies to:

Oracle Lease and Finance Management - Version 12.2.5 and later
Information in this document applies to any platform.


On : 12.2.5 version, Lease Authoring

When attempting to reduce/update Service Line Payment periods, the following error occurs.

Sub-Line payments can not be updated. If you need to update values, you must do it at the service line level.

The issue can be reproduced at will with the following steps:
1. Book a contract with Service for 36 months. Create Service payment structure 36 periods $100.
2. After few months, create a revision
3. Go to service payment lines and reduce 36 periods to 18 periods
4. Add additional row and update the payment amount for first 18 periods to $100 and next 18 periods to $120




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