ISupport Font On Review Page (Doc ID 2265298.1)

Last updated on MAY 12, 2017

Applies to:

Oracle iSupport - Version 12.2.5 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
Fonts in the iSupport review page are the same, so you can't tell the difference between the question and the answered entered

EXPECTED BEHAVIOR
-----------------------
In previous release 12.1.3 we can see the difference in fonts and this would clearly assist in reviewing the review page before submitting the service request

Steps to reproduce the issue :

(R) iSupport Employee User
(Nav) Dashboard > Home > Create Service Request

Choose an Service Request Type how have "Extended Attributes" (exp: Warranty
Claim)
Complete the Questions & Answers
Click Next

Expected behavior:
Expect to see the Questions & Answers to be in different fonts as in 12.1.3 and as the previous screen shot I sent showing the different environments.

"In version 12.1.3 we can see the difference in fonts and this would clearly assist in reviewing the review page before submitting the service request"



Changes

 

Cause

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