Ordered Item LOV On Order Organizer Displays Same Customer Item For Different Cust As Duplicates (Doc ID 2266186.1)

Last updated on MAY 15, 2017

Applies to:

Oracle Order Management - Version 12.2.5 and later
Information in this document applies to any platform.

Symptoms



ACTUAL BEHAVIOR


Same Customer Item is defined for multiple Customer Accounts belonging to same Customer Family/Group.
The LOV for Ordered Item in the Order Organizer, displays these values as duplicates.

EXPECTED BEHAVIOR


Expect no duplicates to be displayed in the LOV.

STEPS

1. Order Management -> Sales Order -> lines tab -> Ordered Items (LOV)



Cause

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