Click and Drag Doesn't Calculate Correct Counts and Amounts in the Transactions Tab
Last updated on MAY 15, 2017
Applies to:Oracle Advanced Collections - Version 12.1.3 and later
Information in this document applies to any platform.
In the Transactions tab of Advanced Collections, when using the mouse to select transactions by just dragging it down slowly, the Selected Transactions = 2, and the Amount just sums the first two transactions, even when > 2 invoices are selected. If the mouse is dragged quickly, it will sometimes select more invoices.
1. Using CTRL and a mouse click allows the correct count and amount to show.
2. Using Shift and the Arrow keys allows the correct count and amount to show.
Steps to Reproduce:
Responsibility: Collections Agent
- From the Transactions tab, click on the first invoice, and drag the mouse down to select four invoices.
- View the Count and Amounts, it only reflects the first two invoices.
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