Award Failing Signature/approval Process If Contract Terms Are Present (Doc ID 2266248.1)

Last updated on MAY 15, 2017

Applies to:

Oracle Contract Lifecycle Management for Public Sector - Version 12.2.6 and later
Information in this document applies to any platform.

Symptoms

On :  12.2.6 version, Award/PO

When attempting to approve/sign an Award that has Contract Clauses an error occurs

ERROR
-----------------------
Failed Activity  = Update signature details
Error Name = -6512
Error Message = ORA-06512: at line

Workflow shows

1 04-APR-17 18:29:52 05-APR-17 09:13:12 KO_SIGNATURE_PROCESS/KO_SIGN_NOTIF COMPLETE ACCEPT KJONES 48780 CLOSED
  1 05-APR-17 09:13:49 05-APR-17 09:13:50 KO_SIGNATURE_PROCESS/SET_CO_RESPONSE_ACCEPT-1 COMPLETE VALID_ACTION
  1 05-APR-17 09:13:50 05-APR-17 09:13:51 KO_SIGNATURE_PROCESS/CREATE_ERECORD-3 COMPLETE
  1 05-APR-17 09:13:51 KO_SIGNATURE_PROCESS/UPDATE_SIGN_DETAILS-2 ERROR #EXCEPTION

**** Errored Activities

Activity                                      RESULT          Error Name                                                                              
--------------------------------------------- --------------- ------------------------------                                                          
Error Message                                                                                                                                        
------------------------------------------------------------------------------------------------------------------------------------                  
Error Stack                                                                                                                                          
------------------------------------------------------------------------------------------------------------------------------------                  
UPDATE_SIGN_DETAILS                           #EXCEPTION      -6512                                                                                  
ORA-06512: at line                                                                                                                                    
 
Wf_Engine_Util.Function_Call(PO_SIGNATURE_PVT.post_signature, POAPPAME, 82178-55557, 621952, RUN)


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create Award with Contract Clauses (eg via Contract Expert)
2. Submit Award for approval
3. After the Contracting Officer signs the error occurs

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot approve Awards with Contract Clauses

Cause

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