Report Manager R12 : - Only Report Headers And Amounts Are Shown, But Not The Axis Names While Using Custom Templates For Output Generation

(Doc ID 2266370.1)

Last updated on OCTOBER 17, 2017

Applies to:

Oracle Report Manager - Version 12.1.3 to 12.2.5 [Release 12.1 to 12.2]
Information in this document applies to any platform.

Symptoms

On Production EBS 12.1.3 version, Core Functionality

ACTUAL BEHAVIOR
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When trying to publish FSG report from Report managing by using customized template, the first column (which contains axis name) is systematically replaced by the column which contains amounts.
When using seeded generic template, Data report is OK but formatting is not as expected

EXPECTED BEHAVIOR
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Using the custom template the report should showing all the columns details and be formatted as designed.

STEPS
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The issue can be reproduced at will with the following steps:
1. Go to report manager responsibility
2. Navigate to reports > request > financial
3. Select a custom template
4. The first column is replace with the column that contains amount

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot obtain the financial statement.

Cause

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