Repair Warranty Not Generated After Shipping In Depot Repair (Doc ID 2266766.1)

Last updated on MAY 16, 2017

Applies to:

Oracle Depot Repair - Version 12.1.3 to 12.2.6 [Release 12.1 to 12.2]
Information in this document applies to any platform.

Symptoms

Repair Warranty is not generated after shipping from Depot Repair

STEPS
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After completing all required setup steps in Note 1488130.1 "Creating Repair Warranties for Repaired and Shipped Item Instances" the Repair Warranty is still not being automatically created.

 

Changes

 

Cause

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