Error Will Not Clear When Attempting to Proceed Without Save on Supplier Address Page (Doc ID 2266775.1)

Last updated on JUNE 26, 2017

Applies to:

Oracle iSupplier Portal - Version 12.2.5 and later
Information in this document applies to any platform.

Symptoms

Message that prompts to save changes will not clear permanently on the Supplier Address change 

STEPS TO REPRODUCE

1.  Create a change on an address and but do not commit.
2.  Click the Address Book link in the bread crumb trail near the top of the page, to navigate away without saving
3.  Receive the message popup prompt reminding to save the changes or not
4.  Click to proceed without saving.  The changes are reverted as expected.

However, the memory of the error is not cleared.  On every region of the address page, every field touched pops up the unresolved message.
If there are no changes, clicking to save gives an error message that there are no changes to save.  The message to acknowledge that changes have not been saved will continue to appear until you click to cancel.  However, the user still cannot proceed because the message is only temporarily cleared.

The issue does not occur on other pages.  For example, make a change or an update to the Organization or Contact Directory page, and do not save the record.  Click to navigate away from the page and receive the message popup indicating the update has not been saved.  If you click YES to the Do you wish to continue question, the update reverts and the message clears as expected with no issue.


Changes

 

Cause

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