Error: Could Not Reserve Record: When Navigating From Master Item To Organization Item Form after using Item Open Interface (IOI) (Doc ID 2266948.1)

Last updated on FEBRUARY 15, 2023

Applies to:

Symptoms

When creating and assigning an Item to Org via IOI the following error occurs.

ERROR
Could Not Reserve Record

STEPS
1. Create item in master org using INCOIN import items process.

5. COMMIT;
6. Launch Inventory: Items>>Import Items &parent=EXTERNAL_SEARCH" rel="nofollow" Create"
7. Verify Item exists in Child Org and >> update any field (User Item Type): Assign item to inventory org using INCOIN import items process.
8. Query same Item on Master Item form
9. Navigate to Org Assignment tab>>Go to Child Org>> Attempt to update any field (User Item Type)>>
10. See error about locks.

Changes

Cause

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