Item Not Found In Item Simple Search While It Shows In Advanced Search And Search By Association (Doc ID 2267550.1)

Last updated on MAY 18, 2017

Applies to:

Oracle Product Hub - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

When attempting to search for an item, using the Item Simple Search, the following error occurs.

-- Error
No results found

-- What is working
The same item can be found using Item Advanced Search

 -- Steps
The issue can be reproduced at will with the following steps.
1. Navigate to: Development Manager > Item Catalog > Item Simple Search
2. Enter item code: 12345123 as an example
3. Click on the Search button
4. Get message 'No results found'
5. Navigate to: Development Manager > Item Catalog > Item Advanced Search
6. Search for the same item, Primary Item - is - 12345123
7. Item is found as expected


Cause

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