While Attempting To Import Credit Memo It Throws Validation Error (Doc ID 2267606.1)

Last updated on MAY 25, 2017

Applies to:

Oracle Receivables - Version 12.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.3 version, Transactions Related

When attempting to import credit memo submitting Autoinvoice Import Program,
the following validation error occurs.

ERROR
-----------------------
1. The total amount of your credit memo cannot exceed the balance of the debit item it is crediting
2. You can not apply more than the original line amount
3. You cannot apply a transaction with a negative amount to another transaction with a negative balance and vice versa



STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Go to Receivables Responsibility
2. Navigate to SRS window and run Autoinvoice Import Program
3. Check Autoinvoice Import Program output file.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot import credit memo via Autoinvoice.

Cause

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