Customer, Bill To, Ship To Lov In Offer Header Can Show As Blank (Doc ID 2267718.1)

Last updated on MAY 18, 2017

Applies to:

Oracle Trade Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

Trade Management > Trade Planning > Offer,

Issue with Customer, Bill to, and Ship to LOV in offer header for Lumpsum offers where inactive customer is showing Blank.

These LOVs present in Offer Advanced options as well.

Because of this, only values that are enabled are shown in the UI. In this case, the drop down doesn't contain this option and hence empty.



Changes

 

Cause

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