My Oracle Support Banner

Customer, Bill To, Ship To Lov In Offer Header Can Show As Blank (Doc ID 2267718.1)

Last updated on MAY 18, 2017

Applies to:

Oracle Trade Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

Trade Management > Trade Planning > Offer,

Issue with Customer, Bill to, and Ship to LOV in offer header for Lumpsum offers where inactive customer is showing Blank.

These LOVs present in Offer Advanced options as well.

Because of this, only values that are enabled are shown in the UI. In this case, the drop down doesn't contain this option and hence empty.



Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.