Transaction Monitor Using Manager Self Service Shows NullPointerException Error (Doc ID 2267835.1)

Last updated on JUNE 27, 2017

Applies to:

Oracle Self-Service Human Resources - Version 12.1 HRMS RUP7 and later
Information in this document applies to any platform.

Symptoms

On : 12.1 HRMS RUP7 PROD version, Workflow,Approval,Common Funct

When attempting to view Notification from Transaction Monitor, the following error occurs.

ERROR
-----------------------
## Detail 0 ## java.lang.NullPointerException at oracle.apps.per.selfservice.transactionmonitor.webui.TransactionAttachmentCO.processRequest(TransactionAttachmentCO.java:106) at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processRequest(OAWebBeanHelper.java:604) at oracle.apps.fnd.framework.webui.OAWebBeanContainerHelper.processRequest(OAWebBeanContainerHelper.java:252) at oracle.apps.fnd.framework.webui.beans.layout.OAHeaderBean.processRequest(OAHeaderBean.java:391) at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processRequestChildren(OAWebBeanHelper.java:976) at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processRequestChildren(OAWebBeanHelper.java:943) at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processRequest(OAWebBeanHelper.java:663) at oracle.apps.fnd.framework.webui.OAWebBeanContainerHelper.processRequest(OAWebBeanContainerHelper.java:252) at oracle.apps.fnd.framework.webui.beans.layout.OAStackLayoutBean.processRequest(OAStackLayoutBean.java:350) at


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1.Manager Self service -->
2.Transaction Monitor --> Enter Function Name as Transfer
3.Click GO
4.Click Transaction Details button
5. error.

Cause

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