Last updated on MAY 19, 2017
Applies to:Oracle Order Management - Version 12.2.5 and later
Information in this document applies to any platform.
Summary of Issue
Before the lines are closed, an extra service line is added and that contains 50$ and as soon as user
adds this extra line all the lines are progressing into the invoice interfaced status and we are not
allowed to add payments for $50. For OM Orders Prepaid by Credit card is not Not possible to add Payments
after the lines are interface to AR. When service lines are added to the orders after the lines are shipped,
the lines close immediately and a processing constraint prevents creating a payment for this service in OM.
Q1: Is it possible to change the processing constraints so that payment can be processed after the lines close?
Q2: Have invoicing for $100, but supposed it should be $150, How will we get payment for $50?
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