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Ship_to Addresses Not Deriving Correctly For Singapore Contract - Incorrect Invoice Taxation (Doc ID 2268268.1)

Last updated on JULY 14, 2020

Applies to:

Oracle Lease and Finance Management - Version 12.2.5 and later
Information in this document applies to any platform.

Symptoms

The Ship To address is not being derived correctly by the billing programs when a contract is Booked having a Lease Vendor and a Contract Customer are the same party and use the same Customer Account>

EXPECTED BEHAVIOR
Expect the Ship To to be derived correctly in this situation.

STEPS
The issue can be reproduced at will with the following steps:
1. Run Billing Request set for a contract - making sure there is one contract level stream and one asset level stream to process.
2. On processing billing request, the contract level stream invoice shows asset level install at address(on ship to) while asset level stream invoice shows contract level bill to(on ship to).

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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