Sales Order Lines Stuck in Shipped Cause Orphaned Fulfillment Set Lines Cause with Ora-20001 (Doc ID 2268526.1)

Last updated on JUNE 02, 2017

Applies to:

Oracle Order Management - Version 12.1.2 and later
Information in this document applies to any platform.

Symptoms

Problem Statement
Sales order lines stuck in shipped status and relevant order line's workflow stuck error as below.

Error
ORA-20001:

Error Stack:
OE_Fulfill_WF.Fulfillment(OEOL, XXX, YYY, RUN, E21
,E22-1,E22-2,)
Wf_Engine_Util.Function_Call(OE_FULFILL_WF.START_FULFILLME
NT, OEOL, XXX, YYY, RUN)

Steps to Reproduce

  1. Cannot reproduced

Changes

 

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms