Charges On Return Line Not Getting Split When The Return Line Is Split Due To Partial Receiving

(Doc ID 2268693.1)

Last updated on MAY 22, 2017

Applies to:

Oracle Order Management - Version 11.5.10.0 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.5 version, Pricing, Discounting & Charges

ACTUAL BEHAVIOR
---------------
Charges on Return line not getting split When the Return Line is split due to partial receiving.

EXPECTED BEHAVIOR
-----------------------
Expects the charge to be split (prorated) on the original line and the split line based on the split quantity.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Line 1.1 has quantity 7 and charges 210
2. line 1.1 is split
     Return line 1, with item X for quantity 7, charges on the line are 210
3. Process a receipt for 5 quantity of item A.
    The return line is split as 1.1 for 5 and 1.2 for 2.
4. Find full charge remains on line 1.1 and no charge is placed on line 1.2.
    * Note: Charge should also have been split as 150 on line 1.1 and 60 on line 1.2.
       Expects that the line charges to be prorated based on the return quantity and applied to both the lines.



Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms