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Error 'FRM-40735: WHEN-VALIDATE-ITEM Trigger encountered Unhandled exception ORA-01843' - When Trying To Enter Labor Start Or Labor End Time In Non-English Language Debrief Form (Doc ID 2269210.1)

Last updated on JULY 14, 2020

Applies to:

Oracle Field Service - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
Getting the below error when trying to enter Labor Start or End Time in debrief Form if language is not US English.

FRM-40735: WHEN-VALIDATE-ITEM Trigger encounter Unhandled exception ORA-01843

EXPECTED BEHAVIOR
No error should populate while entering the Labor Start or End Time in debrief Form if language is not US English.

STEPS
1. Create a Service Request and task.
2. Click on Debrief button to enter Labor Debrief Line.
3. Try to enter Labor Start or End Time and it will throw above mentioned error.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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