Partial Shipment Order Line Has IB Error: Cannot create a duplicate record, because the combination of Instance, and extended attribute - &instance_id &attribute_id defines a unique record in Installed Base (Doc ID 2269362.1)

Last updated on MAY 23, 2017

Applies to:

Oracle Installed Base - Version 11.5.10.2 and later
Information in this document applies to any platform.

Symptoms

On : 11.5.10.2 version, Support Codes

OM shipment get following error


ERROR
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 Cannot create a duplicate record, because the combination of Instance, and extended attribute - &instance_id &attribute_id defines a unique record in Installed Base


STEPS
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The issue can be reproduced at will with the following steps:
1. Create order with quantity = 5, enter installation detail with extended attributes
2. Ship quantity = 1, transaction is interface to IB
3. Ship remaining quantity and transaction is getting the error mentioned in this SR.



Cause

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