FRM-40350 In Account Details Form When Trying To Search For Billing Number
(Doc ID 2269402.1)
Last updated on FEBRUARY 19, 2019
Oracle Receivables - Version 12.1.3 and later Information in this document applies to any platform.
You are getting error in Account Details form when trying to search for Billing Number.
Error: FRM-40350: Query caused no records to be retrieved.
It happens when Billing Number with inactive site is selected from Billing Number LOV. You would like to 'hide' the inactive sites in Billing Number LOV and avoid confusion as all inactive sites appear on the screen and you need to select each one individually to stumble upon the active site.
Steps to Reproduce: Responsibility: Receivables Manager Navigation: Account Details 1.Open Account details form 2.Click Find 3.In Find Account details put cursor in Trans Num field and open Billing Number LOV 4.Select Billing number XXXX for Customer number YYYY with Location ZZZZ 5.Click Find
This can also happen when you get inconsistent search results when a search is made with Open, Closed and Blank "Status" in the "Account Details" form.
Applied R12.AR.B: Patch 20796604.
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