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System Is Allowing Work Request Creation For Non-maintainable Assets (Doc ID 2269876.1)

Last updated on FEBRUARY 10, 2021

Applies to:

Oracle Enterprise Asset Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
System is allowing creation of Work Requests for non-maintainable assets.

EXPECTED BEHAVIOR
Expect that non-maintainable assets should not have Work Requests.

STEPS
The issue can be reproduced at will with the following steps:


1. Responsibility: Maintenance Super User
2. Navigation: Assets Tab > Search for non-maintainable asset. View LOV > Hierarchy > Go
3. Right hand menu > Create Work Request > Go > Work request is created


Cause

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In this Document
Symptoms
Cause
Solution
References


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