Users Logged Out of Report Manager Application When Concurrent User Session Controls Are Enabled (Doc ID 2269963.1)

Last updated on JUNE 22, 2017

Applies to:

Oracle General Ledger - Version 12.1.3 and later
Oracle Report Manager - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

Users are being logged out of application when Concurrent User Session Controls are enabled and using Report Manager.

By following the steps outlined in MOS Document 375403.1, customer has tried to implement Single Session controls.  Downloading FRM documents is causing
users to have to log back into the application.   Multiple FRM downloads/uploads means the user is having to log into the application several times in one sitting.

Cause

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