Printable Page: Different From the Page Access Tracking Page or "No results found" (Doc ID 2269969.1)

Last updated on MAY 30, 2017

Applies to:

Oracle Applications Manager - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

1. With Page Access Tracking in Oracle Applications Release 12 (Doc ID 402116.1), accessing the Page Access Tracking page with "View By Session" condition. Then click [Printable Page] renders data sorted with "View By Pages".
2. In the same manner, "No results found" is displayed in the Printable Page when source data is OAM -> MONITOR -> APPLICATIONS USAGE REPORTS -> REPORTS -> "Page Flow"

The issue can be reproduced at will with the following steps:

1.
  a) In OAM, Monitoring > Applications Usage Reports and select Reports link under Page Access Tracking and Sign-on Audit section
  b) Enter search criteria in the Simple Search, select "Session" at "View by" field and click [Go] button to display search results by session
  c) Click [Printable Page] button and verify that Printable Page displays information "View by Pages" instead of "View by Session"

2.

  a) In the same manner, click [Page Flow] icon in the search result region to display search results by page flow
  b) Click [Printable Page] button and verify that Printable Page fails with "No results found"

Cause

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