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Unit Sale Remarketing Invoice doesn't Capture Sales Order Information (Doc ID 2270020.1)

Last updated on MAY 25, 2017

Applies to:

Oracle Lease and Finance Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Asset Management

ACTUAL BEHAVIOR
---------------
 Remarketing Invoice doesn't capture the Sales Order number and Sales Order date at AR invoice line level

EXPECTED BEHAVIOR
-----------------------
The expectation is that the sale invoice is generated with the Sales Order Information

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Lease Super User : Asset Management>Return Request and find a 'Returned' unit.
2. Change the status to 'Available for Sale'
3. Enter a price for the unit that will be sold .Apply the changes .
4. Using Sales Order, create an order for this unit and for a different customer to whom we are selling the unit
5. After sales order is generated successfully, the asset is retired automatically in Fixed Assets
6. Run the Lease Billing .The re-marketing sale invoice doesn't capture the Sales Order information

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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