UPK: Error when recording: "You are not licensed to record against EXPLORER" (Doc ID 2270275.1)

Last updated on MAY 25, 2017

Applies to:

User Productivity Kit - Version 11.1.0.2 to 12.1.0.4 [Release 11.1 to 12.1]
Information in this document applies to any platform.

Symptoms

When attempting to record content, the following error occurs.

ERROR
-----------------------
You are not licensed to record against EXPLORER.

Cause

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