Logistic Lines Are Not Getting Created Automatically For Advance Replacement Repair Type

(Doc ID 2270295.1)

Last updated on MAY 25, 2017

Applies to:

Oracle Depot Repair - Version 12.1.3 to 12.2.5 [Release 12.1 to 12.2]
Information in this document applies to any platform.

Symptoms

On : 12.1.3 to 12.2.5+

Logistics lines are not created automatically when creating an Advanced Replacement Service Order

The expectation is that logistics lines can be automatically created for this order type.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1. Define an Advance replacement service type..
2. Create a Service Order with Advanced Replacement service type.
3. Logistics lines are not created automatically.

Cause

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