OTL: Create Timecard via API Errors HXC_NO_HIER_FOR_DATE : This Person Does Not Have Preferences for The Selected Effective Date (Doc ID 2270527.1)

Last updated on AUGUST 15, 2017

Applies to:

Oracle Time and Labor - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms


HXC_TIMESTORE_DEPOSIT_API errors with:

HXC HXC_NO_HIER_FOR_DATE : This person does not have preferences for the selected effective date

Trace file shows the following error:

ORA-06512: at "APPS.HR_UTILITY", line 939
ORA-06512: at "APPS.HXC_PREFERENCE_EVALUATION", line 519
ORA-06512: at "APPS.HXC_PREFERENCE_EVALUATION", line 1282
ORA-06512: at "APPS.HXT_HXC_RETRIEVAL_PROCESS", line 784


Steps to reproduce:
The issue can be reproduced at will with the following steps:
1. Trying to create timecards using HXC_TIMESTORE_DEPOSIT_API


Cause

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