Benefits ACA Process Error Data XML Performance Issues

(Doc ID 2270651.1)

Last updated on JUNE 26, 2017

Applies to:

Oracle Advanced Benefits - Version 12.1 HRMS RUP7 and later
Information in this document applies to any platform.

Symptoms

On : 12.1 HRMS RUP7 version and later
Affordable Care Act Concurrent Processes


Actual Behavior

After uploading provided IRS ACA Error File in response to a rejected transmission, and while running
concurrent process 'Benefits ACA process Error Data XML' - experiencing severe performance issues.


Expected Behavior
Expect the concurrent process to complete within a reasonable amount of time.


Steps to Reproduce
The issue can be reproduced at will with the following steps:
1. Following receipt of IRS acknowledgement of rejected transmission with provided Error XML File
   - Upload the IRS XML Error file to the Transmission Details Page.
2. Launch the Benefits ACA process Error Data XML concurrent process.
   - Observe progress over time
   - After 24 hours job still not completing
   - Cancel job as performance issue is inhibiting process completion.

Cause

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